Collect requests with a form

Give a board a form: every answer becomes a card in the column you choose. Share it with your workspace or with anyone by a link.

In short

A form asks a few questions - always a title, plus what you choose - and every answer becomes a card in one column. Share it with your workspace, or with anyone by a public link, without an account.

Before you start

Who: only people who manage the board add or change forms. A person filling in a public form needs no account.
Plan: every plan. Each answer is a card and counts toward the plan's card limit.
First: choose the column the cards land in, and whether the form is for your workspace or for anyone with the link.

Steps

Open Board settings › "Connections" and press "Set up" on "Forms".
Select "Add a form". Give it a name and a short introduction, and choose the column its cards land in.
Under "Questions" tick what the form asks, whether each must be answered, and your own wording if you want one.
Under "Who can fill it in" choose "People in this workspace" or "Anyone with the link".
Select "Add form". For a public form, copy its "Public address" and put it where people will find it.

Result: every answer becomes a numbered card, with the card type and the card template you chose.

Good to know

Only people who manage the board can add or change forms. A board holds up to 10 forms with up to 20 questions each.
A form can ask for a description, the sender's name and email, and any of the board's own fields except a person field.
People in your workspace open the form with "Open form", and are not asked for their name: it is recorded.
The switch beside a form pauses it without deleting it.
"Make a new address" replaces a public address at once; "Switch the public address off" closes it.
Ask for an email confirmation to be sure the address is real. The sender gets one email with a link that works once, for 48 hours, and the card is made when they open it.
A public form takes at most 10 answers a day from one network, 60 an hour and 500 a day in all, and no files.
A card from a form says so, with who sent it and whether their address was confirmed. It sets off the board's rules and webhooks like any new card.
The sender's name and email are kept for 180 days and then removed; the card stays.
On a card that came in by form, mail or a connected tracker, "Suggest type, priority and labels" asks AI for a suggestion from the board's own choices. Nothing changes until you apply it.
Every public form has a "Report this form" link; moderators can take a form down.
The Templates gallery has three ready forms - a bug report, a feature request and an IT request. Each makes its board and a working form open to your workspace only; a public link stays your own choice. See /help/home/templates-and-recipes.
What happens next: every answer becomes a numbered card and sets off the board's rules and webhooks like any new card.
To stop: use the switch beside the form to pause it, or "Switch the public address off" to close its public address.

If something goes wrong

The form says it is paused: the person it runs as left, lost the right or was suspended. Anyone who manages the board and can add cards selects "Take over".
A sender is asked to try later: the board is at its plan's card limit, the column was deleted, or the form is paused. They are told nothing about your board.
A public form stays closed: moderators took it down; its address stays closed until they restore it.