Create an account and sign in

Sign up, confirm your email address and sign in.

In short

Create a free account with your email and a password, confirm your address from the email you get, and sign in from the header. A sign-in lasts 12 hours.

Before you start

• Who: anyone.
• Plan: none. A free account is made with an email address and a password.
• First: an email address you can open, and a password of at least 12 characters.

Create an account

1. Press "Create free account" on Home or "Start free" in the header (on a phone, in the bottom bar). An invitation or join link opens the same form.
2. Type your "Email" - the address you will sign in with.
3. Optionally type "Your name (optional)" - teammates see it. Left empty, a name is made from the part of your email before the @.
4. Type a "Password" of at least 12 characters. A tick under it reads "At least 12 characters - good to go". Length is the only rule; the eye button shows what you typed.
5. Press "Create account". You are signed in at once, a confirmation email is sent, and the welcome page opens.

Creating the account means you agree to the Terms of Service and the Privacy Policy.

Confirm your email address

1. Open the email "Confirm your email address for {{brand}}".
2. Press "Confirm my email". The page says "Your email address is confirmed".
3. No email? Check spam, then press "Send the link again" on Home's notice or in Settings › Profile.

Sign in

1. Press "Sign in" in the header.
2. Type your email and password and press "Sign in". Under "or continue with" are Google and Microsoft. "Other ways to sign in" holds "Sign in with a passkey" and "Continue with single sign-on".
3. With two-step sign-in on, enter the "6-digit code" from your authenticator app.
4. You land where you were. If you opened a link to a screen that needs an account, that screen opens once you are in.

Good to know

• The confirmation link works for 72 hours, and opening it twice does no harm. One link can be sent every five minutes.
• Everything works before you confirm except the things that need a trusted address. These are applying to or reporting a role, and listing a role on the public job board. They are also in-app organization invitations and joining by email domain. Last, emails from hiring teams, the weekly summary, security emails and {{brand}}'s own AI key need it too.
• There is no "Remember me". A sign-in lasts 12 hours, and using the app does not extend it.
• "Sign out" in the account menu ends this browser only. To end others, see See where you are signed in.
• You can change your sign-in email later in Settings › Profile. You can also continue with Google or Microsoft (see /help/settings/sign-in-with-google-or-microsoft), and a company can connect its own identity provider.
• What happens next: you are signed in at once and the welcome page opens. A sign-in lasts 12 hours.

If something goes wrong

• "That email address and password do not match.": a wrong password and an unknown email give the same answer. Use "Forgot password?" if you are not sure.
• "Too many attempts from this device. Wait a few minutes, then try again or reset your password.": after five wrong passwords within 15 minutes each try must wait, from 30 seconds up to 15 minutes. Nobody else is locked out.
• "Use an email address you will keep - addresses from throwaway email services cannot be used.": sign up with a lasting address.
• "New accounts cannot be created right now.": sign-up is closed on this site. An email invitation sent to your address still works.
• "This link does not work" on the confirmation page: the link most likely expired. Press "Send a new link" and use it within three days.

Related

• /help/settings/reset-your-password
• /help/settings/two-step-sign-in
• /help/settings/passkeys
• /help/settings/modules-and-first-run